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Premier Primary Care in Surbiton


Please click the link for more information. Covid-19 Vaccination Information



Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.

Face-to-face appointments are available to all patients, but you may be asked to discuss your conditions over the phone or online first to assess what would be most appropriate for you.  Please do not enter the practice unless you have an appointment, enhanced infection control measures require all patients over the age of 16 to attend with their own face coverings and you should attend the practice alone unless an accompanying person (parent, carer) is essential.

We respectfully ask you to use toilet facilities prior to attendance where possible.

Please try and order your prescription online, by email or through a pharmacy.

Think you need to go to A&E? Think NHS 111 First

If you need urgent, but not life-threatening care, call NHS 111 before turning up to an emergency department. If, following a conversation with NHS 111, it is appropriate for you to attend the emergency department you may be scheduled a time to attend.

Thinking NHS 111 First will also help you get to the most appropriate service when you may not have to attend the emergency department. This could include self-care or a slot at your GP practice, a GP hub or a nearby Urgent Treatment Centre.

You can still go to ED and UTC without calling ahead but thinking “NHS 111 First” will mean: ​

  • shorter waiting times ​via a booked slot at the emergency department or another appropriate service and
  • safe social distancing away from busy emergency department waiting rooms to protect you and others from COVID-19​.

If you require attention outside of our opening hours

Please ring 111 or if you require urgent care up to 8pm each evening and between 8-8 on Saturday, Sunday and Bank Holidays please phone 0203 841 9942.

Green Impact for Health Scheme

The Green Impact for Health project has been developed for General Practice and is a web-based scheme designed to improve the environmental performance of general practice while saving money and ensuring that the way we provide our services offers the greatest benefit to society as a whole.

Claremont Medical Centre is now taking part in this scheme.

The project was based on the highly successful Green Impact scheme run by NUS in over 400 organisations including universities, hospitals and dental surgeries. It works by guiding staff through a set of pro-sustainability actions, each of which earn points towards an overall award; bronze, silver or gold. Each action has a rationale or evidence base, and most have advice on the easiest ways to achieve them. The practice uploads the evidence to show that they are meeting the criteria for the scheme and there is a light tough external validation of the evidence.

A few examples are:

  • Encouraging the use of social prescribing
  • Referring patients at risk of fuel poverty for support and advice
  • Reducing office waste e.g. though consistent double-sided printing
  • Facilitating the use of the GSK Inhaler Recycling Scheme
  • Having a policy in place to facilitate staff wishing to cycle to work

MenACWY Vaccination

If you're starting college or university you should make sure you've already had:

  • the MenACWY vaccine – which protects against serious infections like meningitis. You can ask your GP for this vaccine until your 25th birthday, if you missed having it at school or before coming to the UK to study
  • 2 doses of the MMR vaccine – as there are outbreaks of mumps and measles at universities. If you have not previously had 2 doses of the MMR vaccine, you can ask your GP for the vaccine

Cervical Screening saves lives

Cervical screening can stop cancer before it starts by preventing any potentially harmful cells from developing.  If you are aged 25 - 64 and have not had a recent smear test please book an appointment with the nurse today. You can now book a cervical screening appointment online, through the NHS App or Patient Access.


Click here to access the Shingles Aware website, which is designed to provide members of the public with educational information about shingles and the national immunisation programme.  This link will direct you to an MSD promotional website.

Memory Clinic

Are you worried about your memory?  Have family or friends mentioned they are worried about your memory?  If so, we are running special clinics with a Memory Nurse Specialist here at Claremont.  Please contact reception if you would like to book an appointment.

GP Online

Sign up for our online services which will enable you to book an appointment, order a prescription and access some of your medical records.  Just bring 1 form of photographic ID and proof of your address and we can get you set up.

National Diabetes Audit

We are taking part in an important national project about diabetes care and treatment in the NHS.  The project is called the National Diabetes Audit (NDA).  If you do not want your information to be used, please inform a member of the Reception Team.

Individual GP Level Data Collection

The aim of this data collection is to provide General Practitioners with information at an individual GP level, on the care provided to their patients.  Please follow the link below for more information.  If you do not want your information to be used, please inform a member of the Reception Team.

Health News from the BBC and the NHS

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