Non-English Speakers

If English is not your first language and you require the use of an interpreter when seeing the GP, please let the reception staff know and we will arrange for an interpreter from Kingston Interpreting Services to assist you. Please note that we require a minimum of 48 hours in order to arrange an interpreter. Telephone interpreters can also be arranged if given a minimum of 30 minutes notice.

Information on services available to Refugee and Asylum seekers in the local area can be found at the following website address:

The fact sheets below have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. It covers issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that the information given below is given in clear language, and the content and style has been tested with user groups.


Open the leaflets in one of the following languages


england EnglishUrdu Urdu
albania Albanianindia Hindi
egypt Arabiclithuania Lithuanian
bulgaria Bulgarianpoland Polish
china Chinese (Cantonese)portugal Portuguese
china Chinese (Mandarin)spain Spanish
russia RussianFrench French
Turkish TurkishPunjabi Punjabi
Gujerati GujeratiSomali Somali
Croatian CroatianBengali Bengali
Iran Farsi
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