Appointments

Same Day Appointments

If clinically appropriate, an urgent same day appointment will be offered. The time saved by the doctor resolving a proportion of the problems via a telephone conversation enables more time to be spent seeing patients with more complex and serious problems.

Double Appointments

Appointments are for 15 minutes but if you have several matters to discuss please make a double appointment. Please ask the receptionist to make the appointment with the doctor you would prefer to see. If possible please see the same doctor during the course of the same illness.

Telephone Consultations

We also provide telephone consultations with a doctor or nurse where appropriate. Many problems will be satisfactorily resolved without the need to attend the surgery and see a GP face to face. Instead they can be dealt with by a telephone consultation with a GP who will offer appropriate advice and/or a prescription, saving an unnecessary visit.

Please note that not all staff work five days a week so please specify if it is a particular doctor that you wish to speak to. Wherever possible please supply us with a land line telephone number to call you back on.

Please also remember to tell us if you change your address or telephone number so that we can keep our records up to date. You can update your details online by completing the Change Personal Details form.

Cancelling Appointments

Please let us know if you cannot make it to an appointment so that it can be released and made available for someone else who may need to see the doctor or nurse. You can do this online by completing the Cancel an Appointment form. Please try and give us as much notice as possible so that the appointment can be released for other patients.