Crisis Line
If you or someone you know is in emotional distress or experiencing suicidal thoughts, it’s important to reach out for support. It’s a free and confidential service available 24/7.
For residents in Surbiton, Kingston & Chessington
Phone
0800 028 8000
For residents in Elmbridge
Phone
0800 915 4644
In case of emergencies please remember to call 999 or visit your nearest Accident & Emergency ServiceSamaritans
Contactable by telephone and email, available 24 hours a day. They offer anonymous support and are predominantly a listening service.
Phone
08457 909090
Website
www.samaritans.orBig White Wall
A 24 hour staffed, online community of support for people in psychological distress.
Website
www.bigwhitewall.comSaneline
An out of hours telephone helpline, available 6pm to 11pm.
Phone
0300 304 7000
Website
www.sane.org.ukHOPELineUK
A telephone, text and email based charity, particularly geared towards suicide prevention in young people up to the age of 35.
Phone
0800 068 4141
Website
www.papyrus-uk.org/hC.A.L.M Helpline
(for men) A national helpline open 7 days a week, 17:00 to midnight, and callers can talk through any issue.
Phone
0800 585858
Website
www.thecalmzone.net/help/get-helpNightline
A telephone, text, email and skype based charity run by students for students, a listening and information service.
Phone
020 7631 0101
Website
www.nightline.ac.ukNAPAC
NAPAC supports sufferers of child abuse through a support line and support groups.
Phone
020 8801 0331
Website
www.napac.org.ukSurvivors UK
Survivors UK offers a range of support services for male rape and sexual abuse victims.
Phone
020 3598 3898
Website
www.survivorsuk.orgRefuge
Supports women who are abused, harassed or who suffer gender violence, both practically and emotionally including a 24 hour helpline.
Phone
020 8200 0247
Website
www.refuge.org.uk
Crisis help
Page published: 2 December 2024
Last updated: 14 May 2026